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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase Topaz Video AI, or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you purchase a product or contact us, we may collect:

  • Full name

  • Email address

  • Billing information

  • Phone number

  • Payment details (processed securely through third-party providers)

b. Technical Information

When you use our website, certain data is automatically collected:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions taken on the site

  • Cookies and tracking identifiers

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver digital products

  • To provide customer support and respond to inquiries

  • To improve website performance and user experience

  • To send important updates related to your purchase

  • To prevent fraud and ensure secure transactions

We do not sell or rent your personal information to third parties.

3. Payment & Security

All payments are handled by secure third-party processors such as Stripe, PayPal, or other trusted payment gateways.
We do not store your full payment card information on our servers.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or misuse.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve loading speed

  • Remember user preferences

  • Analyze traffic and performance

You can disable cookies in your browser settings, but some features may not function fully.

5. Data Sharing

We may share your information only in the following cases:

  • With trusted service providers involved in payment processing or website operations

  • To comply with applicable laws, legal requirements, or protect our rights

  • For fraud prevention and security enforcement

We do not share personal data for advertising purposes.

6. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling your order

  • Providing customer support

  • Meeting legal or accounting obligations

Once no longer required, your data is securely deleted.

7. Your Rights

Depending on your region, you have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Request restrictions on processing

  • Opt out of marketing communication

To exercise these rights, contact us at: support@topazvideo.com

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be published on this page with the updated effective date.

10. Contact Information

If you have questions or need assistance regarding your privacy, you can contact us:

Address: 127 N Higgins Ave Ste 307D #820, Missoula, MT 59802
Phone: +1 408 727 8227
Email: support@topazvideo.com
Website: support@topazvideo.com